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Job Description

JOB DESCRIPTION:
Head of Environment & Community Services

GRADE:
LS Points 54-58
£53,809 to £60,023 plus retention allowance of 10%
plus market supplement up to £5,249

RESPONSIBLE TO:
Chief Executive

RESPONSIBLE FOR: Environment & Community Services which includes:
  • Environmental Health
  • Street Scene
  • Parks & Open Spaces
  • Refuse & Recycling
  • Sustainability
  • Highways Liaison
  • Parking
  • Public Conveniences
  • Operational Services
  • Leisure Facilities
  • Golf Course
  • Community Halls
  • Culture
The management, training and development of the following staff: (posts to be determined).

LIAISE WITH:
Officers and Members of the Council. Government Departments and other authorities. Other external bodies and organisations providing services to the Council relevant to the Environment and Community Services function.

PURPOSE OF JOB:
To provide leadership and strategic management in the operation, development and delivery of high quality Environmental & Community Services. In particular:
  • To provide a strategic Environment & Community Services vision for the Council.
  • To inspire and develop the Environment & Community Services Teams to deliver against targets.
  • To develop and champion sound business cases in support of new innovative ideas.
  • To maximise customer satisfaction by driving through the highest levels of customer service.
  • To contribute to the research, commissioning and delivery of corporate projects.
  • To contribute to achieving the Council's corporate objectives and priorities
  • To contribute to the Council's agenda for achieving continuous improvement in service delivery and any external performance assessments.
MAIN ACTIVITIES:
  1. To provide support and advice to Members on the development, monitoring and review of the strategic aims and objectives for the delivery of Environmental & Community Services in the Borough.
  2. To make a positive contribution to the preparation and delivery of corporate aims objectives and policies not only within the themes of Environmental & Community Services but also other relevant corporate areas.
  3. To ensure that the corporate aims, objectives and policies for Environmental & Community Services are effectively communicated and delivered to staff, partners and the community of Castle Point by providing high quality effective leadership and strategic management consistent with the Council's values.
  4. To ensure that appropriately qualified and experienced staff are in post, through effective recruitment processes, retention techniques, succession planning, regular appraisals and personal development planning.To ensure that cost effective Environmental & Community Services are provided within budget and with appropriate financial controls and monitoring in place.
  5. To ensure that effective Environmental & Community Services are delivered using appropriate statutory and Council procedures, with systems in place to accurately record and protect data and processes, and provide regular accurate reporting on activities in accordance with national and local requirements.
  6. To ensure that appropriate performance management mechanisms are in place to monitor and record the delivery of effective Environmental & Community Services in accordance with agreed aims, objectives and plans, with accurate and timely reporting arrangements embedded in service teams.
  7. To ensure that the Council is represented and performs an effective role in the various partnerships to which it belongs and through which the delivery of effective Environmental & Community Services are provided.
  8. To ensure the preparation and consultation on effective service plans and strategies.
  9. To establish a culture within Environmental & Community Services which is consistent with all of the Council's values, and in particular focuses on high quality effective customer service and satisfaction, and which encourages ambition and innovation in service delivery to achieve continuous improvement.
  10. To act as an ambassador for the Council in its work with partners and the community by championing the Council's priorities and core values.
  11. To ensure compliance with all health and safety, risk management, environmental health and licencing matters relating to Environmental & Community Services.
  12. Any other duties consistent with the officer's responsibilities, qualifications and experience, relevant to the purpose of the job as may reasonably be requested by the Chief Executive or his representative.






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